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BOOKING & CANCELLATION POLICY​​

Booking Sessions

Sessions are 50 minutes long and commence at the stated start time on the booking.

 

All sessions are booked on a first come first serve basis.

 

Long standing regular guests will be automatically scheduled at their preferred time, unless they advise otherwise. 

Cancellation Policy

- Cancellation notice is just 24 hours in advance of the appointment start time.

- Amendments to an alternative time on the same day are permitted subject to availability. 

- Amendments to an alternative day after the notice period will be treated as a late cancellation and therefore charged.

In our absolute discretion, we will make every effort to help book a session in lieu of a late cancellation, subject to availability. 

All bookings are subject to our full Terms & Conditions

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